Effectiv experienced a minor incident on September 16, 2025 affecting Effectiv Workbench Application, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Effectiv Workbench Application
Update timeline
- investigating Sep 16, 2025, 07:59 AM UTC
Our third-party authentication provider is experiencing performance degradation. Some users may see intermittent login and access issues in the web application. Evaluation APIs are not affected. We're working with the vendor to restore normal performance.
- resolved Sep 16, 2025, 09:14 AM UTC
Our authenticator providers have resolved the issue at 03:55 AM EST and are actively monitoring to ensure that things remain stable.