Effectiv experienced a minor incident on January 27, 2026 affecting Effectiv Workbench Application, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 06:46 PM UTC
We are experiencing performance degradation with our authentication provider. Some users may see intermittent login and access issues in the web application. Evaluation APIs are not affected. We’re working with the vendor to restore normal performance.
- monitoring Jan 27, 2026, 07:18 PM UTC
We are seeing a reduction in error frequency, and the majority of users can now access the web application. Some users may still be intermittently affected. Our team remains engaged with the authentication provider to complete the resolution.
- resolved Jan 27, 2026, 07:34 PM UTC
Issues originating from the authentication provider were resolved at 11:07 AM PST. Our team is actively monitoring to ensure continued stability. We apologize for any inconvenience this may have caused and appreciate your patience.