eero incident

eero Cloud connectivity is degraded due to 3rd party outage

eero experienced a minor incident on July 24, 2026 affecting eero Mobile Apps and eero Insight, lasting 10d 9h. The incident has been resolved; the full update timeline is below.

Started: Jul 24, 2026, 01:00 PM UTC
Resolved: Aug 03, 2026, 10:58 PM UTC
Duration: 10d 9h
Detected by Pingoru: Jul 24, 2026, 01:00 PM UTC

Affected components

eero Mobile Appseero Insight

Update timeline

investigating Jul 24, 2026, 01:00 PM UTC

A 3rd party service outage is impacting eero cloud connectivity, leading to incorrect status reporting and potentially disrupting functionality in eero Insight and the eero App.
identified Jul 24, 2026, 02:03 PM UTC

The 3rd party service outage has recovered and cloud functionality should be back to normal. We're working to address false outages that were triggered.
resolved Aug 03, 2026, 10:58 PM UTC

This incident has been resolved and false outages have been addressed.