eero incident

High latency and load times when using eero Insight

eero experienced a major incident on August 3, 2026 affecting eero Insight, lasting 14h 57m. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2026, 09:07 PM UTC
Resolved: Aug 04, 2026, 12:05 PM UTC
Duration: 14h 57m
Detected by Pingoru: Aug 03, 2026, 09:07 PM UTC

Affected components

eero Insight

Update timeline

investigating Aug 03, 2026, 09:07 PM UTC

The team is currently investigating issues affecting eero Insight, where some pages and content may take longer than expected or fail to load.
monitoring Aug 03, 2026, 10:07 PM UTC

eero Insight load times are back to normal and we're continuing to monitor.
resolved Aug 04, 2026, 12:05 PM UTC

This incident has been resolved.