eCatholic incident

Sendgrid errors impacting email and SMS messaging

Major Resolved View vendor source →

eCatholic experienced a major incident on May 16, 2025 affecting Text One-time Passwords and Email and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 04:44 PM UTC
Resolved
May 16, 2025, 06:21 PM UTC
Duration
1h 36m
Detected by Pingoru
May 16, 2025, 04:44 PM UTC

Affected components

Text One-time PasswordsEmailEmail One-time PasswordsAuthentication

Update timeline

  1. investigating May 16, 2025, 04:44 PM UTC

    We are currently investigating this issue.

  2. monitoring May 16, 2025, 06:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2025, 06:21 PM UTC

    This incident has been resolved.