EasyPost incident

EP Core API outage

Critical Resolved View vendor source →

EasyPost experienced a critical incident on September 25, 2024 affecting API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 01:14 PM UTC
Resolved
Sep 25, 2024, 02:55 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 25, 2024, 01:14 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 25, 2024, 01:14 PM UTC

    We are currently investigating this issue.

  2. identified Sep 25, 2024, 01:28 PM UTC

    We have identified the issue and are working to restore service, ETA 15 minutes

  3. identified Sep 25, 2024, 01:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 25, 2024, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 25, 2024, 02:26 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 25, 2024, 02:55 PM UTC

    No further issues have been detected. This incident has been resolved.