EasyPost incident

SmartRate API Outage

Major Resolved View vendor source →

EasyPost experienced a major incident on December 2, 2024 affecting API and Website, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 01:37 AM UTC
Resolved
Dec 02, 2024, 02:33 AM UTC
Duration
55m
Detected by Pingoru
Dec 02, 2024, 01:37 AM UTC

Affected components

APIWebsite

Update timeline

  1. investigating Dec 02, 2024, 01:37 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 02, 2024, 01:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Dec 02, 2024, 01:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 02, 2024, 02:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 02, 2024, 02:33 AM UTC

    This incident has been resolved.