EasyPost incident

USPS Label Broker Outage

Minor Resolved View vendor source →

EasyPost experienced a minor incident on December 13, 2024 affecting USPS, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 06:29 PM UTC
Resolved
Dec 13, 2024, 07:53 PM UTC
Duration
1h 23m
Detected by Pingoru
Dec 13, 2024, 06:29 PM UTC

Affected components

USPS

Update timeline

  1. investigating Dec 13, 2024, 06:29 PM UTC

    An outage is being investigated with the USPS Label Broker service.

  2. identified Dec 13, 2024, 06:59 PM UTC

    We have received an update from the downstream USPS Label Broker® service that they are working on resolving this issue on their end, and we are monitoring for updates.

  3. monitoring Dec 13, 2024, 07:28 PM UTC

    We have received an update from the downstream USPS Label Broker® service that they have implemented a fix, and we have been seeing successful responses. We are continuing to monitor the situation.

  4. resolved Dec 13, 2024, 07:53 PM UTC

    The incident has been resolved, and it has been ~55mins since the last observed Label Broker error. USPS Label Broker® is fully operational.