EasyPost incident

Customers are currently unable to access EasyPost reports due to a database issue. The EasyPost team is actively working to resolve the problem.

Major Resolved View vendor source →

EasyPost experienced a major incident on January 7, 2025 affecting API, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 10:47 PM UTC
Resolved
Jan 08, 2025, 12:56 AM UTC
Duration
2h 9m
Detected by Pingoru
Jan 07, 2025, 10:47 PM UTC

Affected components

API

Update timeline

  1. identified Jan 07, 2025, 10:47 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 08, 2025, 12:21 AM UTC

    At this time, the EasyPost Reports system is back online, though latest reports may be delayed. The EasyPost team will monitor until all reports have been updated.

  3. resolved Jan 08, 2025, 12:56 AM UTC

    This incident has been resolved.