EasyPost experienced a notice incident on January 16, 2025 affecting UPS Mail Innovations, lasting 16h 35m. The incident has been resolved; the full update timeline is below.
Affected components
UPS Mail Innovations
Update timeline
- investigating Jan 16, 2025, 08:15 PM UTC
EasyPost is seeing issues with the UPS MI. We are investigating and communicating with UPS and will provide updates. We apologize for the inconvenience.
- monitoring Jan 17, 2025, 02:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 17, 2025, 12:50 PM UTC
The UPS MI service has been stable since 6:17 PM PST. We consider this incident resolved but will continue to monitor its performance.