EasyPost incident

UPS OAuth issues causing elevated UPS failure rates

Minor Resolved View vendor source →

EasyPost experienced a minor incident on February 21, 2025 affecting API and UPS and 1 more component, lasting 6h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 07:00 AM UTC
Resolved
Feb 21, 2025, 01:58 PM UTC
Duration
6h 57m
Detected by Pingoru
Feb 21, 2025, 07:00 AM UTC

Affected components

APIUPSUPSDAPUPS SurePostUPS Mail Innovations

Update timeline

  1. identified Feb 21, 2025, 08:08 AM UTC

    The issue has been identified as degraded response times from the UPS OAuth API. UPS is investigating.

  2. monitoring Feb 21, 2025, 10:00 AM UTC

    A fix has been implemented by UPS, we continue to monitor.

  3. resolved Feb 21, 2025, 01:58 PM UTC

    This incident has been resolved.