EasyPost incident

Elevated 500 errors

Minor Resolved View vendor source →

EasyPost experienced a minor incident on March 3, 2025 affecting API, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 12:37 PM UTC
Resolved
Mar 03, 2025, 03:54 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 03, 2025, 12:37 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 03, 2025, 12:37 PM UTC

    We are experiencing elevated 500 errors on the EasyPost API. We are currently investigating.

  2. identified Mar 03, 2025, 12:50 PM UTC

    Underlying cause has been identified and a fix is being implemented.

  3. monitoring Mar 03, 2025, 12:53 PM UTC

    Issue has been identified and resolved. API error rate has recovered to normal levels. Will continue to monitor.

  4. resolved Mar 03, 2025, 03:54 PM UTC

    This incident has been resolved.