Eagle Eye Solutions incident

[Sandbox] We are currently investigating an issue which has resulted in a reduction of service performance.

Minor Resolved View vendor source →

Eagle Eye Solutions experienced a minor incident on September 19, 2026, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 10:40 PM UTC
Resolved
Sep 20, 2026, 11:22 PM UTC
Duration
1d
Detected by Pingoru
Sep 19, 2026, 10:40 PM UTC

Update timeline

  1. investigating Sep 19, 2026, 10:40 PM UTC

    Status: Investigating We are currently investigating

  2. identified Sep 20, 2026, 02:48 AM UTC

    Status: Identified We have identified the cause of the problem and are working on a solution. Customers may intermittently observe increased rates of HTTP 503 errors and elevated latency for Eagle Eye services when using persistent or long-lived connections. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this time. The current status can be seen on our status page https://status.eagleeye.com/.

  3. resolved Sep 20, 2026, 11:22 PM UTC

    Status: Resolved Service now back to expected performance