Dynatrace incident
Access to Dynatrace services is currently impacted in AWS US East
Dynatrace experienced a minor incident on August 13, 2026 affecting Dynatrace Product and Dynatrace Product (Analyze-AWS-americas), lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 13, 2026, 02:09 PM UTC
We have identified an issue affecting Dynatrace services hosted in AWS US East. Users may experience errors in the Dynatrace UI, slower-than-normal performance, and missing or delayed alerts. We are working to mitigate the impact and restore normal service. Please continue to monitor Dynatrace Status for updates. We apologize for the inconvenience and will provide an update within the next two hours or sooner if we have more information to share.
- monitoring Aug 13, 2026, 03:16 PM UTC
We have identified the issue affecting Dynatrace services hosted in AWS US East. Mitigation efforts have been implemented, and customers should begin to see service improvement. We are actively monitoring recovery to validate the effectiveness of these mitigations and confirm continued stabilization. We apologize for the inconvenience and thank you for your patience. The next update will be provided within two hours, or sooner if meaningful progress is confirmed.