Dynatrace experienced a minor incident on August 11, 2026 affecting Dynatrace Product and Dynatrace Product (Process-AWS-americas) and 1 more component, lasting 5h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 11:33 AM UTC
We are investigating an issue affecting metric ingestion from a subset of AWS and Azure integrations. As a result, some customers may observe incomplete metric data and gaps in monitoring results. In addition, certain topology-related data may be delayed. Our teams are actively working to identify the cause and restore normal service. We will provide further updates as they become available. We apologize for any inconvenience this issue may cause.
- monitoring Aug 11, 2026, 03:23 PM UTC
We have implemented a fix for the issue affecting metric ingestion for a subset of AWS and Azure integrations. Customers should no longer experience incomplete metric data, gaps in monitoring results, or delays with certain topology-related data. Our teams are actively monitoring the fix to confirm service stability and ensure the issue remains resolved. We will provide an update in 2 hours. If you continue to experience any issues, please contact your account teams. We apologize for the disruption and appreciate your patience while we monitor the fix.