Dynatrace incident
Instability affecting Dynatrace SaaS deployment Azure West Europe
Dynatrace experienced a major incident on May 28, 2026 affecting Dynatrace Product and Dynatrace Product (Process-Azure-emea) and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2026, 10:50 AM UTC
We are currently investigating an issue where a Dynatrace SaaS deployment in Azure West Europe is experiencing instability. This may result in degraded access to the user interface and APIs, as well as delays or interruptions in data ingestion. Our teams are actively working to identify the cause and stabilize the service. We apologize for the inconvenience and recommend monitoring this page for further updates.
- identified May 28, 2026, 11:40 AM UTC
We are still working on mitigation efforts to stabilize the Dynatrace SaaS deployment in Azure West Europe. Customers may continue to experience issues with login as well as delays or interruptions in data ingestion. Our teams remain actively engaged in stabilizing the service, and we will provide another update as progress continues. We apologize for the inconvenience and recommend monitoring this page for further updates.
- monitoring May 28, 2026, 12:23 PM UTC
We have applied mitigation steps and are observing recovery of the Dynatrace SaaS deployment in Azure West Europe. Service stability has improved, login functionality and data ingestion are operating at normal levels again. Our teams continue to closely monitor the environment to ensure sustained stability and will provide another update as new information becomes available. We apologize for the inconvenience and recommend monitoring this page for further updates.
- identified May 28, 2026, 02:06 PM UTC
We are investigating a recurrence of instability affecting the Dynatrace SaaS deployment in Azure West Europe. Following earlier recovery, service degradation has been observed again and customers may experience issues with login, UI and API access, as well as delays or interruptions in data ingestion. Our teams are actively working to stabilize the deployment and mitigate the renewed impact. We apologize for the inconvenience and recommend monitoring this page for further updates.
- monitoring May 28, 2026, 03:32 PM UTC
We have restabilized the Dynatrace SaaS deployment in Azure West Europe. Service performance has improved, and both login functionality and data ingestion are now operating at normal levels. Our teams continue to closely monitor the environment to ensure sustained stability and will share additional updates as new information becomes available. We apologize for the disruption and appreciate your patience. Please continue to monitor this page for the latest updates.
- monitoring May 28, 2026, 08:41 PM UTC
We can confirm that the Dynatrace SaaS deployment in Azure West Europe is currently stable and operating normally. Our teams will continue to closely monitor the deployment overnight to ensure ongoing stability. Please return here tomorrow for our next update. We sincerely apologize for the inconvenience and appreciate your patience as we work to ensure full mitigation and sustained service stability.