Dwolla incident
Delay in exporting of Same-day ACH debit and credit transactions
Dwolla experienced a minor incident on June 5, 2023 affecting API - Production, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2023, 02:36 PM UTC
We're currently experiencing delays in the morning export of Same-day ACH debit and credit transactions. We apologize for the inconvenience and we'll provide an update once the process has completed. This impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT. We have sent out communications with additional details to Dwolla customers that have been impacted.
- identified Jun 05, 2023, 02:37 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 05, 2023, 02:52 PM UTC
Correction: Webhook delivery and API transfer status updates are not affected. The only impact is on Same-day ACH debit and credit transactions export.
- resolved Jun 05, 2023, 05:00 PM UTC
This incident has been resolved. Same-day debit and credit transactions that were scheduled to export 9:00 AM CT will export at 1:00 PM CT.