Dwolla incident

[Sandbox] Experiencing degraded performance

Major Resolved View vendor source →

Dwolla experienced a major incident on June 26, 2023 affecting API - Sandbox and Website - Sandbox, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 02:47 PM UTC
Resolved
Jun 26, 2023, 04:29 PM UTC
Duration
1h 42m
Detected by Pingoru
Jun 26, 2023, 02:47 PM UTC

Affected components

API - SandboxWebsite - Sandbox

Update timeline

  1. investigating Jun 26, 2023, 02:47 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue. API calls to Sandbox intermittently returned HTTP 500 responses (server error), and the Sandbox Dashboard is unavailable.

  2. investigating Jun 26, 2023, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 26, 2023, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2023, 04:29 PM UTC

    This incident has been resolved.