Dwolla incident

Experiencing issues processing Real-Time Payment (RTP) transfers

Notice Resolved View vendor source →

Dwolla experienced a notice incident on September 11, 2023 affecting API - Production, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 03:34 PM UTC
Resolved
Sep 11, 2023, 09:01 PM UTC
Duration
5h 27m
Detected by Pingoru
Sep 11, 2023, 03:34 PM UTC

Affected components

API - Production

Update timeline

  1. investigating Sep 11, 2023, 03:34 PM UTC

    At approximately 8:48am Central Time on September 11, 2023, we began experiencing issues processing RTP transfers. RTP Transfers created after 8:48am appear as "pending". This issue only impacts users creating RTP transfers. We are currently actively investigating the issue.

  2. resolved Sep 11, 2023, 09:01 PM UTC

    This incident has been resolved.