Dwolla incident

[Production] Intermittent issues creating new Mass Payments

Dwolla experienced a notice incident on September 20, 2023 affecting API - Production, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started: Sep 20, 2023, 01:25 PM UTC
Resolved: Sep 20, 2023, 04:35 PM UTC
Duration: 3h 10m
Detected by Pingoru: Sep 20, 2023, 01:25 PM UTC

Affected components

API - Production

Update timeline

investigating Sep 20, 2023, 01:25 PM UTC

Beginning 09/20/2023 04:00am CT, we began experiencing an increase in issues with the creation of new Mass Payments in the Dwolla API and HTTP 500 responses (server error) being returned. We are currently investigating this issue. The following endpoints are affected: POST /mass-payments
resolved Sep 20, 2023, 04:35 PM UTC

This incident has been resolved.