Dwolla incident

[Production] Elevated API Errors Creating New Transfers

Notice Resolved View vendor source →

Dwolla experienced a notice incident on January 24, 2024 affecting API - Production, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 06:02 PM UTC
Resolved
Jan 24, 2024, 06:29 PM UTC
Duration
27m
Detected by Pingoru
Jan 24, 2024, 06:02 PM UTC

Affected components

API - Production

Update timeline

  1. investigating Jan 24, 2024, 06:02 PM UTC

    We are investigating intermittent exceptions (HTTP 500s) creating new transfers via the API. We apologize for the inconvenience and will provide an update shortly.

  2. resolved Jan 24, 2024, 06:29 PM UTC

    Beginning 01/24/2023 11:20 AM CT, we began experiencing an elevated level of API errors on the creation of new Transfers in the Dwolla API. The issue was resolved at around 12:15 PM CT. During this time API calls to create transfers in Production may have returned an HTTP 500 or 503 response.