Dwolla incident

Delay in processing ACH transactions and delivery of related webhooks in production

Dwolla experienced a minor incident on May 1, 2024 affecting API - Production, lasting 2m. The incident has been resolved; the full update timeline is below.

Started: May 01, 2024, 01:57 PM UTC
Resolved: May 01, 2024, 02:00 PM UTC
Duration: 2m
Detected by Pingoru: May 01, 2024, 01:57 PM UTC

Affected components

API - Production

Update timeline

monitoring May 01, 2024, 01:57 PM UTC

We experienced delays in the morning processing of ACH transactions on the platform. This impacted the webhook delivery and API transfer status updates for ACH credit and debit transactions that were expected to update today. The processing completed at 8:25 AM CT, initiating the delivery of webhooks and transfer status updates. We apologize for any inconvenience caused by this disruption. Our team is actively monitoring the situation to ensure smooth operation moving forward.
resolved May 01, 2024, 02:00 PM UTC

This incident has been resolved.