Dwolla incident

Delay in processing Same-Day ACH transactions

Minor Resolved View vendor source →

Dwolla experienced a minor incident on September 27, 2024 affecting API - Production, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 06:54 PM UTC
Resolved
Sep 27, 2024, 10:30 PM UTC
Duration
3h 35m
Detected by Pingoru
Sep 27, 2024, 06:54 PM UTC

Affected components

API - Production

Update timeline

  1. investigating Sep 27, 2024, 06:54 PM UTC

    We are experiencing delays processing Same-Day ACH transactions on the platform that exported today at 9:00 AM CT. This impacts the webhook delivery and API transfer status updates for Same-Day ACH credit and debit transactions that were expected to process at 11:30 AM CT today. As a result these transfers are now expected be processed at 5:00 PM CT. We apologize for the inconvenience.

  2. resolved Sep 27, 2024, 10:30 PM UTC

    This incident has been resolved. All affected Same Day transfers, originally expected to process at 11:30 AM CT, have now been successfully processed as of 5:21 PM CT. Webhook delivery and API transfer status updates are functioning normally again. We apologize for any inconvenience this may have caused and appreciate your patience.