Dwolla incident

Experiencing Intermittent HTTP 500 Errors and Connectivity Issues

Minor Resolved View vendor source →

Dwolla experienced a minor incident on December 4, 2024 affecting API - Production, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 07:03 PM UTC
Resolved
Dec 04, 2024, 10:34 PM UTC
Duration
3h 31m
Detected by Pingoru
Dec 04, 2024, 07:03 PM UTC

Affected components

API - Production

Update timeline

  1. investigating Dec 04, 2024, 07:03 PM UTC

    We are observing elevated 500 error rates originating from our Cloudflare edge. We are actively working to identify the root cause of this issue and restore full API availability. A subset of Dwolla API consumers may experience intermittent failures when making requests. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.

  2. resolved Dec 04, 2024, 10:34 PM UTC

    This incident has been resolved.