Dust incident
Custom assistants are unavailable through the UI and the API
Dust experienced a major incident on December 9, 2024 affecting Conversations, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 09, 2024, 01:07 PM UTC
We are actively investigating the matter and diligently working to implement a resolution. We appreciate your patience during this process.
- investigating Dec 09, 2024, 01:14 PM UTC
We are continuing to investigate this issue.
- investigating Dec 09, 2024, 01:16 PM UTC
We are actively investigating the matter and diligently working to implement a resolution. We appreciate your patience during this process.
- investigating Dec 09, 2024, 01:20 PM UTC
We are actively investigating the matter and diligently working to implement a resolution. We appreciate your patience during this process. Default agents (@gpt4, @claude-3, @mistral, @gemini-pro) are still available.
- resolved Dec 09, 2024, 01:24 PM UTC
Between 12:44pm and 1:23pm UTC custom assistants with actions became unavailable through the API and not visible on the web UI. This incident has been resolved and the service is now operating normally.