Dust incident

Service disruption in our US region

Notice Resolved View vendor source →

Dust experienced a notice incident on May 5, 2025 affecting Conversations and API, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 10:15 AM UTC
Resolved
May 05, 2025, 10:46 AM UTC
Duration
30m
Detected by Pingoru
May 05, 2025, 10:15 AM UTC

Affected components

ConversationsAPI

Update timeline

  1. investigating May 05, 2025, 10:15 AM UTC

    We are currently investigating this issue.

  2. monitoring May 05, 2025, 10:36 AM UTC

    We have identified the problem and have rolled out a fix. We are monitoring the situation.

  3. resolved May 05, 2025, 10:46 AM UTC

    Incident is fully resolved