Druva inSync incident

Reporting service experiencing degraded performance

Minor Resolved View vendor source →

Druva inSync experienced a minor incident on May 20, 2026 affecting inSync Cloud and inSync Cloud (Northern Virginia (us-east-1)) and 1 more component, lasting 5d 12h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 05:14 PM UTC
Resolved
May 26, 2026, 06:04 AM UTC
Duration
5d 12h
Detected by Pingoru
May 20, 2026, 05:14 PM UTC

Affected components

inSync CloudinSync Cloud (Northern Virginia (us-east-1))inSync Cloud (Northern California (us-west-1))inSync Cloud (Oregon (us-west-2))inSync Cloud (Cape Town (af-south-1))inSync Cloud (Hong Kong (ap-east-1))inSync Cloud (Mumbai (ap-south-1))inSync Cloud (Tokyo (ap-northeast-1))inSync Cloud (Seoul (ap-northeast-2))inSync Cloud (Singapore (ap-southeast-1))

Update timeline

  1. identified May 20, 2026, 05:14 PM UTC

    We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support