DrChrono incident

Scheduled database failover test: May cause some short downtime periods during hours of failover testing

Notice Resolved View vendor source →

DrChrono experienced a notice incident on May 17, 2014, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2014, 09:04 PM UTC
Resolved
May 18, 2014, 03:00 AM UTC
Duration
5h 55m
Detected by Pingoru
May 17, 2014, 09:04 PM UTC

Update timeline

  1. scheduled May 17, 2014, 09:04 PM UTC

    We have scheduled several hours of failover testing from the hours of 5:00pm PST until 8:00pm PST Saturday 5/17/2014. During this time we will be testing several failover situations with our main database and site. You should be able to use drchrono normally during this time with the exception of intermittent downtime for several minutes at a time as systems switch over. Doing this failover testing will ensure that we can respond to and limit downtime in the future during business hours. Please email [email protected] if you are having any problems during this scheduled testing.

  2. scheduled May 17, 2014, 11:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 18, 2014, 12:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed May 18, 2014, 03:00 AM UTC

    The scheduled maintenance has been completed.