DRACOON incident

Degraded Performance of Virus Protection

Minor Resolved View vendor source →

DRACOON experienced a minor incident on April 16, 2026 affecting Virus protection, lasting 9h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 11:00 AM UTC
Resolved
Apr 16, 2026, 08:57 PM UTC
Duration
9h 56m
Detected by Pingoru
Apr 16, 2026, 11:00 AM UTC

Affected components

Virus protection

Update timeline

  1. investigating Apr 16, 2026, 03:58 PM UTC

    We are currently investigating an issue with our Virus Protection feature. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

  2. resolved Apr 16, 2026, 08:57 PM UTC

    The issue with Virus Protection has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.