doxy.me incident
Partial Service Degradation — Provider and Admin Login
doxy.me experienced a critical incident on October 29, 2025 affecting Doxy.me API and Doxy.me webpages, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:22 PM UTC
We are currently investigating an issue affecting some provider logins on doxy.me. Users may experience a blank or unresponsive login page. Initial investigation indicates that the issue originates from our authentication system, which is currently experiencing a global outage related to CDN configuration. We’re actively monitoring the situation and working to ensure service stability. Components Affected: • Provider Sign-In • Authentication Service
- monitoring Oct 29, 2025, 04:46 PM UTC
Fix for the issue with auth CDN provider is applied, and login services on doxy.me are now recovering. We are continuing to monitor performance and accessibility across all regions to ensure full stability. Components Affected: • Provider Sign-In • Authentication Service
- resolved Oct 29, 2025, 06:22 PM UTC
This incident has been resolved. All login and authentication services are now operating normally.