doxy.me experienced a minor incident on September 1, 2026 affecting Doxy.me API, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 02:28 PM UTC
We are investigating an issue affecting email invitations sent through doxy.me. Some providers may experience delayed or undelivered emails when using the Invite via Email feature. The doxy.me application remains available, and other ways of sharing a room link are not affected. Our team is investigating the issue, including a potential problem with our third-party email delivery provider. We will provide another update as soon as more information is available.
- identified Sep 01, 2026, 03:34 PM UTC
We’ve confirmed that the issue affecting email invitations sent using Invite Via is related to a disruption with Mandrill. Both teams are actively working to restore email delivery.
- monitoring Sep 01, 2026, 06:46 PM UTC
Mandrill has implemented a fix. We’re monitoring email invitations sent using Invite Via to confirm they are being delivered as expected.
- monitoring Sep 01, 2026, 06:48 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 01, 2026, 07:12 PM UTC
The disruption with Mandrill has been resolved. Email invitations sent using Invite Via are now being delivered as expected.