Dotfile experienced a major incident on January 29, 2025 affecting Dotfile Console (Dotfile Console App) and Dotfile Client Portal (Dotfile Client Portal App), lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Dotfile Console (Dotfile Console App)Dotfile Client Portal (Dotfile Client Portal App)
Update timeline
- investigating Jan 29, 2025, 09:38 AM UTC
Due to an incident with our cloud provider, the Console App and Client Portal App are not available for some users on some geographies
- resolved Jan 29, 2025, 12:23 PM UTC
Our cloud provider confirmed the resolution of the issue