Dotfile experienced a major incident on September 29, 2025 affecting Dotfile API (Dotfile API) and Dotfile Console (Dotfile Console API) and 1 more component, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2025, 11:16 PM UTC
APIs are returning error 503 service unavailable.
- resolved Sep 30, 2025, 05:45 AM UTC
Everything is back to normal and resolved. We want to inform you about a recent service interruption that affected Dotfile and to share the steps we’re taking to ensure reliability moving forward. On September 30, 2025, between 1:16 am and 7:45 am (GMT+2), our applications were temporarily unavailable due to unexpected storage limits during preparations for our upcoming infrastructure migration on October 4, 2025. We have since expanded our storage capacity significantly and adjusted our setup to prevent this from happening again. We sincerely apologize for any inconvenience this may have caused. If you would like a detailed report of the incident, please let us know. For any questions or further assistance, our support team is here to help.