Doteasy experienced a major incident on July 4, 2026, lasting 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 04, 2026, 03:36 PM UTC
We are aware of a few customers having intermittent disruptions to our webmail services connected to server s2924.can1.stableserver.net. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, [please reach out to our support team.](https://doteasy.com/contact)
- investigating Jul 04, 2026, 04:01 PM UTC
We are seeing some improvements and the functionality of our webmail service has gone back to normal. Our team is still actively monitoring the server to ensure the stability of the service. If you need any assistance in the immediate, [please reach out to our support team.](https://doteasy.com/contact)
- resolved Jul 04, 2026, 04:13 PM UTC
We've now resolved the incident. Thanks for your patience.