Doshii incident

Intermittent WebSocket Errors experienced in Doshii's Sandbox environment.

Notice Resolved View vendor source →

Doshii experienced a notice incident on May 24, 2019, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2019, 01:47 AM UTC
Resolved
May 26, 2019, 10:43 PM UTC
Duration
2d 20h
Detected by Pingoru
May 24, 2019, 01:47 AM UTC

Update timeline

  1. investigating May 24, 2019, 01:47 AM UTC

    We have received reports of errors when attempting to connect to Doshii's WebSockets services in our Sandbox environment. This appears to be an intermittent error, and further reconnection attempts succeed. We are presently investigating this issue. This incident has not been reported or witnessed in the Doshii live environment.

  2. monitoring May 24, 2019, 08:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 25, 2019, 02:52 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 26, 2019, 10:43 PM UTC

    This incident has been resolved.