Doshii incident

OrderMate order processing disruption

Minor Resolved View vendor source →

Doshii experienced a minor incident on September 15, 2026 affecting OrderMate, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 03:57 AM UTC
Resolved
Sep 15, 2026, 05:28 AM UTC
Duration
1h 30m
Detected by Pingoru
Sep 15, 2026, 03:57 AM UTC

Affected components

OrderMate

Update timeline

  1. investigating Sep 15, 2026, 03:57 AM UTC

    We’re aware of an issue affecting OrderMate venues where orders sent via Doshii are not being accepted by the OrderMate POS. The OrderMate team is investigating the issue and we’ll provide further updates as they become available.

  2. monitoring Sep 15, 2026, 04:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 05:28 AM UTC

    This incident has been resolved.