Doshii experienced a notice incident on March 21, 2025, lasting 19h 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 21, 2025, 04:50 AM UTC
We have identified an issue associated with Venues updating their Menus and our teams are investigating, we will provide further updates as soon as possible.
- identified Mar 21, 2025, 05:21 AM UTC
Further investigation has revealed intermittent issues where menu changes from the POS may not have ended up in the App. The majority of these issues occurred at 9pm last night and 3am this morning. We are continuing to investigate.
- monitoring Mar 21, 2025, 07:26 AM UTC
A fix has been implemented into production, and our teams are monitoring to confirm that the problem has been resolved.
- resolved Mar 22, 2025, 12:32 AM UTC
Monitoring confirms that this incident has been resolved.