Doshii incident
Degraded performance with Doshii service impacting Payments and Order acceptance
Doshii experienced a major incident on May 13, 2026 affecting POS API, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
POS API
Update timeline
- investigating May 13, 2026, 08:55 AM UTC
Team is actively investigating and working on resolving the issue.
- monitoring May 13, 2026, 09:11 AM UTC
A fix has been implemented and we are monitoring the situation.
- resolved May 13, 2026, 09:22 AM UTC
A fix was deployed and the incident has now been resolved.