Domotz Outage History

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Domotz had 9 outages in the last 2 years totaling 40h 21m of downtime — averaging 0.4 incidents per month.

There were 9 Domotz outages since November 10, 2025 totaling 40h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.domotz.com

Minor August 20, 2026

Webapp Performance Degradation – North America

Detected by Pingoru
Aug 20, 2026, 07:02 PM UTC
Resolved
Aug 20, 2026, 10:08 PM UTC
Duration
3h 5m
Timeline · 6 updates
  1. investigating Aug 20, 2026, 07:02 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 20, 2026, 07:03 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 20, 2026, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Aug 20, 2026, 08:44 PM UTC

    We are currently investigating this issue.

  5. monitoring Aug 20, 2026, 09:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 20, 2026, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2026

Domotz Web App - Login Page Not Loading

Detected by Pingoru
Jul 15, 2026, 10:38 PM UTC
Resolved
Jul 16, 2026, 11:26 AM UTC
Duration
12h 48m
Affected: Domotz WebApp
Timeline · 4 updates
  1. investigating Jul 15, 2026, 10:38 PM UTC

    We are aware of an issue affecting the Domotz Web App login page, where some users may be unable to load the login form. Our team is currently investigating the root cause. We will provide an update as soon as more information is available.

  2. identified Jul 15, 2026, 11:41 PM UTC

    The issue has been traced to a third-party service (Amplitude) causing a script error on some browser sessions. The Domotz backend and infrastructure are fully operational. A fix is being prepared and will be rolled out shortly. We apologize for the inconvenience.

  3. monitoring Jul 16, 2026, 05:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2026, 11:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2026

Remote Connection and VPN on Demand - North America (US)

Detected by Pingoru
May 12, 2026, 10:26 PM UTC
Resolved
May 13, 2026, 12:04 PM UTC
Duration
13h 38m
Affected: Remote Connection and VPN on Demand - North America (US)
Timeline · 4 updates
  1. investigating May 12, 2026, 10:26 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 08:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 08:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 12:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 23, 2026

Display/search data issue on Inventory view for Devices, EU region only

Detected by Pingoru
Apr 23, 2026, 01:28 PM UTC
Resolved
Apr 23, 2026, 04:32 PM UTC
Duration
3h 3m
Affected: Domotz WebApp
Timeline · 5 updates
  1. investigating Apr 23, 2026, 01:28 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 23, 2026, 02:00 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 23, 2026, 02:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 23, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 23, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 13, 2026

Data Display Issue in Domotz WebApp (EU/APAC)

Detected by Pingoru
Apr 13, 2026, 01:57 PM UTC
Resolved
Apr 13, 2026, 05:08 PM UTC
Duration
3h 10m
Affected: Domotz WebApp
Timeline · 5 updates
  1. investigating Apr 13, 2026, 01:57 PM UTC

    We are currently investigating this issue.

  2. identified Apr 13, 2026, 02:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 13, 2026, 05:08 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 13, 2026, 05:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

Intermittent Performance Degradation – US Cell

Detected by Pingoru
Feb 11, 2026, 05:09 PM UTC
Resolved
Feb 11, 2026, 06:51 PM UTC
Duration
1h 41m
Affected: Domotz WebApp
Timeline · 3 updates
  1. investigating Feb 11, 2026, 05:09 PM UTC

    We are currently experiencing intermittent slowdowns affecting services hosted on the US cell. Some users may notice degraded performance or increased response times. Our team is actively investigating the root cause and working to restore full performance. We will provide updates as more information becomes available.

  2. monitoring Feb 11, 2026, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 06:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 8, 2026

Connectivity issues affecting Domotz collectors located in the United States

Detected by Pingoru
Jan 08, 2026, 06:44 PM UTC
Resolved
Jan 08, 2026, 08:24 PM UTC
Duration
1h 39m
Affected: Collector Activation - North America (US)Remote Connection and VPN on Demand - North America (US)
Timeline · 3 updates
  1. investigating Jan 08, 2026, 06:44 PM UTC

    We are currently investigating reports of connectivity issues affecting Domotz collectors located in the United States. Our initial findings indicate that a regional DNS resolution issue is preventing some devices from connecting to the Domotz Cloud. Our engineering team is actively working to mitigate the impact. We will provide further updates as soon as more information becomes available.

  2. monitoring Jan 08, 2026, 07:52 PM UTC

    We are currently tracking an issue where some Domotz Agents are appearing as “Offline” or failing to send heartbeats. Our internal logs indicate DNS resolution failures (ENOTFOUND) when Agents attempt to reach our North American API endpoints. This behavior appears to be related to an ongoing service disruption affecting Cloudflare DNS, as reported on their status page: https://www.cloudflarestatus.com/ We are actively monitoring the situation and will provide further updates as soon as service stability is restored.

  3. resolved Jan 08, 2026, 08:24 PM UTC

    The issue impacting some Domotz Collectors appearing as “Offline” or failing to send heartbeats has now been resolved. Cloudflare has completed their remediation of the DNS service disruption, and our monitoring confirms that DNS resolution and connectivity to our Cloud API endpoints have fully recovered.

Read the full incident report →

Critical December 3, 2025

Login Failures in EU/APAC/US Region

Detected by Pingoru
Dec 03, 2025, 05:15 PM UTC
Resolved
Dec 03, 2025, 06:29 PM UTC
Duration
1h 13m
Affected: Authentication - North America (US)Authentication - Rest of World
Timeline · 4 updates
  1. investigating Dec 03, 2025, 05:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2025, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 03, 2025, 05:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 03, 2025, 06:29 PM UTC

    This incident has been resolved.

Read the full incident report →