Dolby.io Outage History

Dolby.io is up right now

Dolby.io had 11 outages in the last 2 years totaling 248h 51m of downtime — averaging 0.5 incidents per month.

There were 11 Dolby.io outages since June 30, 2025 totaling 248h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dolby.io

Major May 17, 2026

Streaming in the phx-1 region is impacted

Detected by Pingoru
May 17, 2026, 07:52 AM UTC
Resolved
May 17, 2026, 08:44 AM UTC
Duration
52m
Affected: US Western Region (PHX-1), United States
Timeline · 3 updates
  1. investigating May 17, 2026, 07:52 AM UTC

    Due to Cloud Provider initiated maintenance, streaming in the phx-1 region is impacted. We are working to resolve this with the cloud provider and will provide further updates as soon as we have more information.

  2. monitoring May 17, 2026, 08:11 AM UTC

    The cloud provider maintenance is complete, the functionality is restored and we are monitoring.

  3. resolved May 17, 2026, 08:44 AM UTC

    Cloud provider maintenance in PHX-1 has been completed, and streaming functionality has been restored. This incident is now resolved.

Read the full incident report →

Minor March 4, 2026

Currently observing issues creating transcoders in IAD (Ashburn) cluster

Detected by Pingoru
Mar 04, 2026, 05:01 PM UTC
Resolved
Mar 05, 2026, 08:01 AM UTC
Duration
15h
Affected: US Eastern Region (IAD-1), United States
Timeline · 3 updates
  1. investigating Mar 04, 2026, 05:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 05, 2026, 07:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2026, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 5, 2026

Degraded services for LON and FRA Cluster Reagion

Detected by Pingoru
Feb 05, 2026, 05:03 PM UTC
Resolved
Feb 05, 2026, 11:15 PM UTC
Duration
6h 11m
Affected: London (LON-1), United KingdomFrankfurt (FRA-1), Germany
Timeline · 4 updates
  1. investigating Feb 05, 2026, 05:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 05, 2026, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 05, 2026, 06:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 05, 2026, 11:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026

Instability with WHIP publishing through the Singapore region

Detected by Pingoru
Jan 28, 2026, 01:12 PM UTC
Resolved
Jan 28, 2026, 01:56 PM UTC
Duration
44m
Affected: Singapore (SGP-1)
Timeline · 3 updates
  1. investigating Jan 28, 2026, 01:12 PM UTC

    We are currently experiencing instability with WHIP publishing through the Singapore region. To ensure consistent performance, we recommend using alternative WHIP publishing regions at this time. Our team is actively investigating and will provide updates as they become available.

  2. monitoring Jan 28, 2026, 01:37 PM UTC

    Due to ongoing network issues in the Singapore region, WHIP streams are currently experiencing instability.

  3. resolved Jan 28, 2026, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Degraded service in lon-1

Detected by Pingoru
Nov 26, 2025, 12:08 PM UTC
Resolved
Nov 26, 2025, 11:12 PM UTC
Duration
11h 4m
Affected: London (LON-1), United Kingdom
Timeline · 3 updates
  1. investigating Nov 26, 2025, 12:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 26, 2025, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 26, 2025, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2025

Degraded services on FRA-1 from 06:40 to 06:50UTC

Detected by Pingoru
Oct 31, 2025, 11:24 AM UTC
Resolved
Oct 31, 2025, 02:01 PM UTC
Duration
2h 36m
Affected: Frankfurt (FRA-1), Germany
Timeline · 2 updates
  1. monitoring Oct 31, 2025, 11:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Oct 31, 2025, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2025

Degradation in FRA-1 Region

Detected by Pingoru
Oct 15, 2025, 01:01 PM UTC
Resolved
Oct 15, 2025, 07:15 PM UTC
Duration
6h 13m
Affected: Frankfurt (FRA-1), Germany
Timeline · 2 updates
  1. investigating Oct 15, 2025, 01:01 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 15, 2025, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2025

Outages With The Public Internet Across Bangalore

Detected by Pingoru
Sep 27, 2025, 02:16 PM UTC
Resolved
Sep 27, 2025, 08:17 PM UTC
Duration
6h 1m
Affected: Bangalore (BLA-1), India
Timeline · 2 updates
  1. monitoring Sep 27, 2025, 02:16 PM UTC

    We have observed outages with the public internet across Bangalore, including issues affecting our cloud provider in the region, between 2025-09-27T11:10:00Z and 2025-09-27T12:35:00Z. We are actively monitoring the situation, as this may impact users of our streaming services attempting to publish or subscribe to Bangalore. We recommend directing your traffic to other regions until we see stabilization of the public network in Bangalore.

  2. resolved Sep 27, 2025, 08:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2025

Issue with Transcoder Startup on PHX-1 and IAD-1 – No Impact on Active Transcoders

Detected by Pingoru
Aug 19, 2025, 04:15 AM UTC
Resolved
Aug 19, 2025, 07:26 AM UTC
Duration
3h 11m
Affected: US Eastern Region (IAD-1), United StatesUS Western Region (PHX-1), United States
Timeline · 3 updates
  1. investigating Aug 19, 2025, 04:15 AM UTC

    We're currently investigating an issue affecting transcoder startup in the PHX and IAD-1 regions. Please note that NO disruption expected for transcoders that are currently running. Our team is actively working to identify the root cause.

  2. monitoring Aug 19, 2025, 05:41 AM UTC

    Cloud provider platform slowdown causing degraded startup and status notification performance on Transcoders in IAD-1 and PHX-1. We’re actively monitoring the services.

  3. resolved Aug 19, 2025, 07:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 30, 2025

API failures

Detected by Pingoru
Jul 30, 2025, 07:00 PM UTC
Resolved
Jul 30, 2025, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 30, 2025, 10:19 PM UTC

    Some API calls result in 503 errors between 19:15 - 19:55. This impacted the Dolby Millicast core services.

Read the full incident report →