Dolby.io experienced a major incident on May 17, 2026 affecting US Western Region (PHX-1), United States, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
US Western Region (PHX-1), United States
Update timeline
- investigating May 17, 2026, 07:52 AM UTC
Due to Cloud Provider initiated maintenance, streaming in the phx-1 region is impacted. We are working to resolve this with the cloud provider and will provide further updates as soon as we have more information.
- monitoring May 17, 2026, 08:11 AM UTC
The cloud provider maintenance is complete, the functionality is restored and we are monitoring.
- resolved May 17, 2026, 08:44 AM UTC
Cloud provider maintenance in PHX-1 has been completed, and streaming functionality has been restored. This incident is now resolved.