DOKU experienced a major incident on May 12, 2026 affecting [PagerDuty Statuspage] QRIS - Business Service (QRIS), lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] QRIS - Business Service (QRIS)
Update timeline
- identified May 12, 2026, 02:22 AM UTC
We are currently experiencing an incident affecting QRIS payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by ALTO Team.
- resolved May 12, 2026, 03:56 AM UTC
We have resolved an incident where there was an Transaction will be disrupted via QRIS Payment between 09:22 AM - 10:56 AM GMT+7 on Tuesday, 12 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.