DOKU experienced a minor incident on May 6, 2026 affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Update timeline
- investigating May 06, 2026, 12:03 AM UTC
We are currently experiencing an incident affecting BNI VA payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BNI.
- resolved May 06, 2026, 12:49 AM UTC
We have resolved an incident where there was an Transaction will be disrupted via BNI VA between 06:45 AM - 07:49 AM GMT+7 on Wednesday, 06 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.