DOKU experienced a minor incident on May 4, 2026 affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Update timeline
- investigating May 04, 2026, 01:40 PM UTC
We are currently experiencing an incident affecting BNI VA payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BNI.
- resolved May 04, 2026, 05:40 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via BNI VA between 20:40 PM - 00:40 AM GMT+7 on Monday, 04 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.