DOKU incident

BRI VA Payment Distruption

Minor Resolved View vendor source →

DOKU experienced a minor incident on April 24, 2026 affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 05:21 PM UTC
Resolved
Apr 24, 2026, 07:59 PM UTC
Duration
2h 38m
Detected by Pingoru
Apr 24, 2026, 05:21 PM UTC

Affected components

[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)

Update timeline

  1. investigating Apr 24, 2026, 05:21 PM UTC

    We are currently experiencing an incident affecting BRI VA payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BRI.

  2. resolved Apr 24, 2026, 07:59 PM UTC

    The incident has been resolved.