DOKU experienced a minor incident on August 14, 2026 affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2026, 05:16 PM UTC
Disbursements to E-Wallet via DOKU are currently facing issues due to a disruption at the issuer bank. - Impact: Transactions with Disbursement to E-Wallet OVO, DANA, GOPAY & SHOPEEPAY cannot be processed - Issue first detected : 15 Aug 2026, 00:16 GMT+7 - Current status of the...
- resolved Aug 14, 2026, 09:50 PM UTC
Disbursements to E-Wallet via DOKU were temporarily disrupted due to an issue at the issuer bank. - Impact: The disbursement process to the issuer bank was disrupted. - Issue first detected : 15 Aug 2026, 00:16 GMT+7 - Issue resolved : 15 Aug 2026, 04:50 GMT+7 - Current status...