DOKU experienced a minor incident on August 11, 2026, lasting 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 11, 2026, 01:00 AM UTC
We are currently experiencing an issue that may cause delays in report delivery to merchants via SFTP. Impact: - Intermittent delays may affect report delivery to some merchants via SFTP. Current Status: - The issue is currently under...
- resolved Aug 11, 2026, 03:00 AM UTC
The issue causing intermittent delays in report delivery to some merchants via SFTP has been resolved. We apologize for any inconvenience caused. If you have any questions or require further assistance, please contact [email protected] .