DOKU incident

DANA Direct Debit Payment Disruption

Minor Resolved View vendor source →

DOKU experienced a minor incident on July 20, 2026 affecting [PagerDuty Statuspage] PG Services - Direct Debit (Direct Debit), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 04:45 AM UTC
Resolved
Jul 20, 2026, 05:26 AM UTC
Duration
41m
Detected by Pingoru
Jul 20, 2026, 04:45 AM UTC

Affected components

[PagerDuty Statuspage] PG Services - Direct Debit (Direct Debit)

Update timeline

  1. investigating Jul 20, 2026, 04:45 AM UTC

    We are currently experiencing an incident affecting DANA Direct Debit payments due to a disruption on our partner's side. Impact: - transaction distruption. Current Status: - The incident is being investigated by DANA.

  2. resolved Jul 20, 2026, 05:26 AM UTC

    We have resolved an incident where there was an transaction distruption via DANA Direct Debit between 11:45 - 12:26 GMT+7 on Monday, 20 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.