DOKU incident

Disburment to BCA bank Distruption

Minor Resolved View vendor source →

DOKU experienced a minor incident on July 18, 2026 affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 05:07 AM UTC
Resolved
Jul 18, 2026, 06:30 AM UTC
Duration
1h 23m
Detected by Pingoru
Jul 18, 2026, 05:07 AM UTC

Affected components

[PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)

Update timeline

  1. identified Jul 18, 2026, 05:07 AM UTC

    DOKU has detected that there is an issue in BCA system with the following information: - What is the issue : Transactions with disbursement to Bank BCA may experience cannot be processed temporarily. - Day, date and time issue first detected : Saturday, 18 July 2026, 12:07 GMT+7 -...

  2. resolved Jul 18, 2026, 06:30 AM UTC

    We have resolved an incident where there was an Transactions with disbursement to Bank BCA between 12:07 - 13:30 GMT+7 on Saturdays, 18 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.