DOKU experienced a minor incident on July 15, 2026 affecting [PagerDuty Statuspage] PG Services - Credit Card (Cards), lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Credit Card (Cards)
Update timeline
- investigating Jul 15, 2026, 07:01 AM UTC
We are currently experiencing an incident affecting Credit Card payments with BRI and BCA acquiring due to a disruption on our partner's side. Impact: - Intermittent transaction distruption. Current Status: - The incident is being...
- resolved Jul 15, 2026, 10:05 AM UTC
We have resolved an incident where there was an Intermittent transaction distruption via BCA CC, BRI CC between 14:01 PM - 17:05 PM GMT+7 on Wednesday, 15 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.